Services Australia Finance portfolio

Services Australia

Delivers Centrelink, Medicare and child support payments and services on behalf of government.

Their disclosure log on www.servicesaustralia.gov.au

Releases by month

Releases by month, Nov 2024 to Oct 2026 160 releases over 24 months. The busiest month was Jul 2026, with 13. Nov 2024: 6 releases Dec 2024: 6 releases Jan 2025: 5 releases Feb 2025: 11 releases Mar 2025: 4 releases Apr 2025: 7 releases May 2025: 7 releases Jun 2025: 3 releases Jul 2025: 9 releases Aug 2025: 12 releases Sep 2025: 6 releases Oct 2025: 3 releases Nov 2025: 6 releases Dec 2025: 5 releases Jan 2026: 7 releases Feb 2026: 10 releases Mar 2026: 11 releases Apr 2026: 6 releases May 2026: 5 releases Jun 2026: 3 releases Jul 2026: 13 releases Aug 2026: 7 releases Sep 2026: 5 releases Oct 2026: 3 releases Nov 2024 May 2025 Nov 2025 May 2026 Oct 2026
160 releases dated Nov 2024 to Oct 2026. Earlier and undated releases are not shown.
Releases by month
MonthReleases
Nov 20246
Dec 20246
Jan 20255
Feb 202511
Mar 20254
Apr 20257
May 20257
Jun 20253
Jul 20259
Aug 202512
Sep 20256
Oct 20253
Nov 20256
Dec 20255
Jan 20267
Feb 202610
Mar 202611
Apr 20266
May 20265
Jun 20263
Jul 202613
Aug 20267
Sep 20265
Oct 20263
  1. Services Australia Released

    Operational Blueprint document (LEX 94205): Assessing and coding medical certificates for temporary incapacity exemptions 001-22112401 (effective from 4 August 2026). 1 document released in part. LEX…

    LEX 94205 51 pages PDF

    This release is a Services Australia operational blueprint (LEX 94205, version 001-22112401, current from 4 August 2026) setting out how staff assess and code medical certificates for temporary incapacity exemptions from mutual obligation and participation requirements. It…

  2. Services Australia Released

    Operational Blueprint document (LEX 93819): Security for the Home Equity Access Scheme (HEAS) 065-08020020 (effective 13 August 2026). 1 document released in part. LEX 93819 Sections of the Act…

    LEX 93819 27 pages PDF

    This Services Australia operational blueprint (LEX 93819), effective 13 August 2026 and released in part, sets out how staff assess real estate as security for Home Equity Access Scheme (HEAS) loans. It covers which Australian properties qualify, including principal homes…

  3. Services Australia Released

    The instrument under which information is disclosed for the purposes of, or in connection with, the Fraud Fusion Taskforce or the Fraud Fusion Centre (LEX 94147). 1 document released in part. LEX…

    LEX 94147 5 pages PDF

    This release comprises a single instrument (A-2024-12, released in part) signed by David Hazlehurst, Chief Executive Centrelink, and commencing 8 January 2024. It authorises specified Services Australia employees to disclose protected customer information to the Chief Executive…

  4. Services Australia Released

    Documents relating to the Fraud Fusion Taskforce Terms of Reference (TORS) (LEX 92394). 3 documents released in full and 2 documents released in part. LEX 92394 Sections of the Act : Section 47E(d)…

    LEX 92394 70 pages PDF

    The release comprises documents relating to the Fraud Fusion Taskforce Terms of Reference, released under FOI/LEX 92394 with five documents (three in full, two in part) and exemptions under section 47E(d). The material includes the Terms of Reference, which set out the…

  5. Services Australia Released

    Operational Blueprint document (LEX 92800): Valuation of real estate and other assets 108-04130090 (effective 8 July 2026). 1 document released in part. LEX 92800 Sections of the Act : Sections 22…

    LEX 92800 24 pages PDF

    This is an internal Services Australia operational procedure, released in part under FOI reference LEX 92800, titled "Valuation of real estate and other assets" (document 108-04130090, current version effective 8 July 2026). It sets out how staff assess the value of real estate…

  6. Services Australia Released

    Documents relating to Services Australia’s submission to Pride in Diversity’s (PID) Australian Workplace Equality Index (AWEI) (Application for Silver or Gold Tier recognition 2025) (LEX 92419). 1…

    LEX 92419 No document available

    No summary: no document is available for this release

  7. Services Australia Released

    Documents relating to (LEX 92717): Cyber Security Questionnaire / Declaration Seller Response Form – Essential Eight Compliance. 2 documents released in full. LEX 92717 Sections of the Act : N/A…

    LEX 92717 10 pages PDF

    The release comprises two documents under LEX 92717, a Cyber Security Questionnaire and Declaration and a Seller Response Form relating to Essential Eight compliance, both released in full. The questionnaire is issued under PSPF Direction 001-2024 on managing foreign ownership…

  8. Services Australia Released

    Documents relating to (LEX 92835): Service Arrangement is respect of the Australia – New Zealand Agreement on Child and Spousal Maintenance - Schedule of Services 2024 Service Arrangement is respect…

    LEX 92835 25 pages PDF

    The release comprises two documents relating to the Schedule of Services 2024 supporting the Service Arrangement in respect of the Australia-New Zealand Agreement on Child and Spousal Maintenance, administered by Services Australia's Child Support program with New Zealand Inland…

  9. Services Australia Released

    Documents relating to Services Australia’s myGov app terms of use (LEX 93734). Documents released as a result of an Internal Review of LEX 92054: Privacy Notice for myGov App Details Business User…

    LEX 93734 27 pages PDF

    This FOI release from Services Australia comprises an internal review decision (LEX 93734, reviewing LEX 92054) concerning the myGov app's privacy notice and terms of use. Material released in part includes the myGov app privacy notice, covering what personal information is…

  10. Services Australia Released

    Documents relating to (LEX 92376): Cyber Security Event Logging and Monitoring Policy (July 2024) Cyber Security Policy Acceptable Use of ICT Facilities (28 September 2023) Business Integrity High…

    LEX 92376 34 pages PDF

    This FOI release comprises three internal Services Australia cyber security documents released in part under section 47E(d) of the FOI Act, which covers exemptions for matters that could prejudice agency operations. The documents are the Cyber Security Event Logging and…

  11. Services Australia Released

    Operational Blueprint documents (LEX 92153): Operational Blueprints regarding the assessment of COVID-19 Vaccine Claims Scheme claims, valid for the period between 30 September 2023 and 30 September…

    LEX 92153 No document available

    No summary: no document is available for this release

  12. Services Australia Released

    Document summarising the daily number of hours of workplace absences and the category of leave in the fortnight commencing Monday 22 June 2026 (LEX 93002). 1 document released in full. LEX 93002…

    LEX 93002 1 page PDF

    This FOI release from Services Australia (reference LEX 93002, released 14 August 2026) is a single table titled "Employee Leave Summary" covering 22 June to 3 July 2026. It shows total agency staff leave hours per day, broken down into scheduled leave (annual, long service…

  13. Services Australia Released

    Certain documents relating to the Fraud Fusion Taskforce (LEX 92255): The Data Governance Framework Documents recording the Inter-Departmental Committee’s endorsement of the Data Governance…

    LEX 92255 25 pages PDF

    This FOI release comprises four partly redacted documents from the Fraud Fusion Taskforce (FFT), a partnership of government agencies working to improve payment integrity and detect fraud in government payment programs. The material includes an extract of a May 2024 Intelligence…

  14. Services Australia Released

    Documents relating to Services Australia’s procurement and use of Fivecast software products (LEX 90561) (released administratively): Privacy Threshold Assessment Summary of Final Advice Fivecast…

    LEX 90561 21 pages PDF

    This FOI release from Services Australia concerns its procurement and use of Fivecast software, specifically the ONYX open-source intelligence tool (LEX 90561), and comprises four documents released in part. These are a Privacy Threshold Assessment (version 5.0, June 2025), an…

  15. Services Australia Released

    Documents relating to the role of the Services Australia Spokesperson (LEX 91865): Services Australia Instrument of Delegation and Authorisation for Human Resources Related Matters 2026.1 Services…

    LEX 91865 53 pages PDF

    The release comprises three documents from Services Australia relating to the role of the agency spokesperson (FOI/LEX 91865). They are the Human Resources Delegations and Authorisation instrument (2026.1), signed by the Chief Executive Officer in March 2026 under various…

  16. Services Australia Released

    Documents relating to (LEX 92535): User guide 065-13110040 ACMPS access requests. 1 document released in part. LEX 92535 Sections of the Act : Section 47E(d) Exemptions : Section 47E(d)

    LEX 92535 6 pages PDF

    This FOI release from Services Australia contains a partially released internal operational guide, LEX 92535, titled "ACMPS access requests and user guide 065-13110040". The document, marked "Do not share this information externally", explains how Service Officers request access…

  17. Services Australia Released

    Documents relating to Services Australia’s Lived Experiences Reference Group (LEX 91906) including: The Customer Experience Reference Group: Proof of Concept Report The email correspondence regarding…

    LEX 91906 27 pages PDF

    The release concerns Services Australia's Lived Experience Reference Group (LEX 91906), comprising a July 2025 Customer Experience Reference Group Proof of Concept Report (released in full) and related email correspondence (released in part). The report traces the group's…

  18. Services Australia Released

    Documents relating to (LEX 91585): Customer Referral Guidelines for Child Support Staff (relating to Debt Enforcement subject matter) referenced at item 3 of Operational Blueprint 277-04220010…

    LEX 91585 11 pages PDF

    This FOI release from Services Australia comprises internal operational guidance for Child Support staff on referring customers to debt enforcement, cross-referenced to an Operational Blueprint on debt enforcement referrals effective from 30 April 2026. The guidance is organised…

  19. Services Australia Released

    Operational Blueprint document (LEX 92236): Ministerial orders and Medicare eligibility on applications for Medicare by family members’ or partners of New Zealand citizens 011-44070000. LEX 92236…

    LEX 92236 2 pages PDF

    This Services Australia Operational Blueprint (LEX 92236) is a policy and procedural guidance page covering Medicare eligibility for family members and partners of New Zealand citizens. It explains that New Zealand citizens residing in Australia are treated as Australian…

  20. Services Australia Released

    Documents relating to (LEX 91479): Services Australia in its capacity as co-lead agency and IDC co-chair for the Fraud Fusion Taskforce under the Fraud Fusion Taskforce Memorandum of Understanding…

    LEX 91479 73 pages PDF

    This FOI release concerns Services Australia's role as co-lead agency and Inter-Departmental Committee co-chair for the Fraud Fusion Taskforce, established under a memorandum of understanding dated 25 May 2023. The package comprises 20 documents, one released in full and 19 in…