Keywords: Correspondence, 'ghost Stores'

Written by Claude Haiku 4.5 from the extracted text on 27 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

The ACCC sent correspondence to Meta Platforms on 2 July 2025 raising concerns about "ghost store" websites that allegedly breach the Australian Consumer Law by using Facebook and Instagram to advertise fraudulent or deceptive webstores to consumers. The letter requested Meta's response by 17 July 2025 and urged the company to consider protective actions against such conduct on its platforms. The ACCC indicated it would shortly publish Public Warning Notices identifying specific websites involved in this alleged conduct and would publicly note its engagement with Meta regarding the issue. The disclosure comprises internal ACCC correspondence forwarding the letter to Meta and the substantive letter itself, addressing social media platform responsibility in facilitating consumer scams.