FOI 26-2268 – Aged Care Roadmap

Written by Claude Haiku 4.5 from the extracted text on 27 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

This roadmap outlines implementation of Australia's new Aged Care Act, detailing transition steps for aged care recipients and providers. Key changes include automatic transition of Home Care Package (HCP) recipients to the new Support at Home program, introduction of a rights-based framework replacing the Charter of Aged Care Rights with a Statement of Rights, and new service agreements for Commonwealth Home Support Program (CHSP) clients and all Support at Home recipients. The document specifies timeline milestones: price caps for Support at Home services no earlier than 1 July 2026, worker registration commencing mid-2026, and CHSP integration into Support at Home no earlier than 1 July 2027. New regulations and strengthened Quality Standards will govern provider operations. Older people will receive direct assignment of aged care places, enhanced choice and control, and strengthened complaints and whistleblower protections. The roadmap directs aged care recipients to verify their details