FOI 26-2068 – Documents Relating To CN3499142

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This procurement approval document relates to business analyst services for the National Aged Care Quality Indicator (QI) Program IT system, not a TGA evaluation, PBS submission, or clinical guidance. The Department of Health sought $65,000 GST inclusive to contract a Business Analyst to assess the QI IT system hosted on the My Aged Care Provider Portal. The system, operational since January 2016, had experienced frequent technical issues and outages affecting participation rates due to competing platform priorities and inadequate maintenance. The assessment was intended to review technical deficiencies and plan for system expansion to accommodate additional quality of care indicators and consumer experience measures, following preliminary findings from sector consultation indicating demand for program expansion. The procurement was to be conducted in accordance with Commonwealth Procurement Rules and the Indigenous Procurement Policy.