FOI 25-0233 LD – MRAC Minutes

Written by Claude Haiku 4.5 from the extracted text on 27 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

The Medical Research Advisory Committee (MRAC) held a telehealth post-implementation review meeting on 6 March 2024, with 16 members attending from disciplines including gastroenterology, cardiology, general practice, paediatrics, and nursing. The Committee reviewed Consumer Health Forum stakeholder workshop findings from February 2024 that assessed consumer experiences with telehealth services. The workshops revealed strong participant support for telehealth as a tool for improving access, particularly for rural and remote patients, removing time barriers, and enhancing access to specialist care, scripts, and referrals. Consumers supported flexible telehealth delivery and choice of modalities. However, limitations were identified including poor digital literacy, technology issues, situations requiring physical examination, and confusion around video versus phone availability. The Committee was finalising outstanding recommendations for a post-implementation report with final advice scheduled for April 2024, having received extended timeframe approval from the Minister's Office.