FOI 25-0125 LD – Data Privacy/security

Written by Claude Haiku 4.5 from the extracted text on 27 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

This FOI release contains an email regarding data management practices at Whitehorse Meals on Wheels, not a health regulatory or clinical document. The email describes the implementation of an Enterprise Resource Planning (ERP) system used to manage meal delivery operations, client data, and volunteer coordination. It discusses initial challenges during the software's development phase, including manual data uploads and temporary workarounds when the ERP was not fully functional, as well as subsequent improvements in automated run optimization and volunteer data management. The email indicates the organization had adequate access to necessary administrative data for invoicing and reporting purposes. No clinical, pharmaceutical, vaccine, or therapeutic goods information is contained in this disclosure.