FOI 4987 – DTA Brief – Senate Select Committee On COVID-19 (6 May 2020)

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This brief from the Digital Transformation Agency to the Senate Select Committee on COVID-19 (6 May 2020) documents the DTA's role in Australia's pandemic response across three main areas: digital information channels, the COVIDSafe contact tracing app, and supporting infrastructure. The australia.gov.au website had received 9.7 million unique visitors with 16.9 million total visits, consolidating government health advice and financial support information. The Coronavirus Australia App achieved 3.54 million downloads with 14.5 million WhatsApp messages sent through a related channel. The brief focuses heavily on COVIDSafe app development undertaken jointly with the Department of Health and Attorney-General's Department, emphasizing a privacy-by-design approach for the contact tracing tool intended to support state and territory health officials in identifying exposed individuals. Supporting documents include contractual arrangements, privacy and legal assessments, vendor offers, user journey