Telecommunications Universal Services Management Agency (tusma) Agreement

Written by Claude Haiku 4.5 from the extracted text on 27 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

This is a Telecommunications Universal Services Management Agency (TUSMA) Agreement dated 23 June 2011 between Telstra Corporation Limited and the Commonwealth of Australia (represented by the Department of Broadband, Communications and the Digital Economy). The agreement establishes terms for delivery of public interest telecommunications services, structured across multiple modules covering: standard telephone service obligations, payphone services, voice-only customer migration, emergency call services, and migration of public interest services. The document includes general commercial terms addressing Commonwealth funding, dispute resolution, compliance, audit rights, and intellectual property. Supporting attachments contain exposure drafts of telecommunications instruments establishing performance benchmarks and standards for customer service guarantees and payphone location/removal protocols. The agreement establishes the regulatory and contractual framework governing Telstra's universal service obligations for essential telecommunications services to Australian consumers.