Department of Home Affairs

Documents Regarding Crowdstrike Outage On 19 July 2024 ​

FA 14/10/01539 Released 15 pages PDF

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The Department of Home Affairs released communications logs documenting the government's response to the CrowdStrike outage on 19 July 2024. The records show a coordinated emergency response initiated at 3:47 PM, with the National Cyber Security Coordinator conducting rapid situation report discussions with senior officials including the Deputy Secretary Cyber and Infrastructure Security, the Minister for Home Affairs' office, the Secretary of Home Affairs, and the National Emergency Management Agency. By 4:11 PM, the CrowdStrike outage was confirmed. The timeline captures multiple escalation calls and briefings through the afternoon as officials coordinated the national crisis management response, including direct contact with CrowdStrike representatives at 4:26 PM. Several entries and recipient names are redacted under Freedom of Information exemptions.

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