Australian Taxation Office

EST Budget Summary Review Document.

FOI-2025-00602 Released 2 pages PDF

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The ATO commissioned an internal review of its Enterprise Services and Technology (EST) division's ICT expenditure, led by CFO Janine Bristow. The document is an operational/strategic review record outlining the budget assessment framework. The review identified significant growth in ICT spending driven by software contracts and digitalisation initiatives, requiring examination of cost management practices. Through extensive consultation with EST leadership, other government agencies, and commercial technology advisers, the review developed three recommendations across budget management, sourcing and commercial services, and cyber security. The recommendations aimed to reduce costs, increase transparency, improve budget governance, and benchmark the ATO's cyber and ICT service delivery against government and commercial peers. The ATO Executive endorsed the recommendations and ten supporting practical actions on 3 April 2025. No specific financial figures, savings targets, or detailed implementation details are disclosed in this excerpt.

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