Documents Relating To The Personal Use Of ATO Staff Email Accounts.

Written by Claude Haiku 4.5 from the extracted text on 27 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

The ATO released internal IT security guidelines governing staff use of official email accounts. The document establishes that ATO email is designated for official business only with "limited personal use" permitted, and prohibits auto-forwarding between work and personal email accounts. Staff are explicitly barred from using ATO email addresses to register with unauthorised websites, external services, or non-work platforms including myGov, online learning courses, event registrations, and salary sacrifice programs. The guidance clarifies that even though some services (like novated leases) relate to employment benefits, registration should use personal email to mitigate data breach risks. The policy distinguishes between work-related uses (permissible) and personal or optional services (requiring personal email credentials), with specific examples illustrating when ATO email registration is inappropriate.