AER Internal Policy

Written by Claude Haiku 4.5 from the extracted text on 16 May 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

The Australian Energy Regulator (AER) released an internal compliance education strategy document outlining its approach to encouraging regulated entities in the national energy sector to meet legal obligations. The strategy aims to clarify expectations, support willing compliance, promote best practice, and extend the reach of enforcement learnings across the industry. Specific objectives include industry-facing compliance education through proactive measures (such as workshops and guidance on new rules) and reactive corrective measures highlighting positive behaviours against non-compliance. The strategy explicitly excludes enforcement responses, individual dispute intervention, consumer-facing education, and advocacy activities. The document maps relationships to other AER strategies including the Strategic Plan and Compliance and Enforcement Policy, and identifies key stakeholder audiences (regulated entities, compliance contacts, and legal advisers) with targeted communication channels including the AER website, notices, subscriber updates, and mailing lists.