FOI Decision Letter. Current Policies And Templates Used In Deciding CDDA Claims.

Written by Claude Haiku 4.5 from the extracted text on 16 May 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

The ATO released two documents in full containing current policies and templates used to decide Compensation for Detriment from Defective Administration (CDDA) claims. The documents were identified through a search by the Integrity, Assurance and Law business area. The ATO noted that decision-making on CDDA claims also relies on publicly available guidance from the Department of Finance (RMG 409). No exemptions were applied and no specific details about the documents' content, document types, case volumes, or processing outcomes were disclosed in the decision letter itself. Requesters dissatisfied with the decision may seek internal review within 30 days or OAIC review.