Department of Health, Disability and Ageing

FOI 26-2751 – Senate Estimates Briefs Related To The Future Fit Program

FOI 26-2751 Released 30 pages PDF

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The Department of Health released Senate Estimates briefs regarding the Future Fit Program, which contracted Miles Morgan Australia Pty Ltd in December 2021 to strengthen the Meals on Wheels network and implement reforms to Commonwealth Home Support Program (CHSP) meals services. The Australian National Audit Office (ANAO) audit (Report No.37 2024–25, published 27 May 2025) found the program's administration fell short of required standards, issuing eight recommendations. The Department is implementing all recommendations, including commissioning an evaluation of pilot programs in Ballarat and Whitehorse to inform future Support at Home program design. Key issues include governance weaknesses in project, procurement, and records management. MMA entered liquidation on 17 September 2024; the Department lacks access to the Enterprise Resource Planning and Future Fit software created under the contract and is liaising with liquidators RSM Australia regarding intellectual property ownership.

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