Department of Health, Disability and Ageing
FOI 26-2682 – NDSS Supply Limits Of Diabetes Products
Summary
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The National Diabetes Services Scheme (NDSS) applies annual supply limits to continuous glucose monitoring (CGM) devices based on manufacturer recommendations, with base allocations ranging from 420-480 days and extended allocations providing 504-570 days of supply. Covered devices include FreeStyle Libre 2/2&3 Plus (30-36 sensors annually), Dexcom G6/G7 (16-45 sensors plus transmitters), and Medtronic Guardian 4 (13-15 sensor packs plus transmitters). Individual extensions of three months' supply may be granted once yearly for product loss, misunderstanding of lifespan, or travel. Non-CGM diabetes products (blood glucose test strips, sharps, infusion sets) lack fixed annual limits but operate under suggested maximum usage thresholds: 900 test strips per 180 days, 1200 pen needles/syringes per 180 days, and 90 infusion sets/reservoirs per 180 days. NDSS Connect transaction limits restrict single orders to 3 boxes for test strips or urine strips, and 3-month CGM supplies. Users exceeding suggested thresholds are directed to contact the NDSS Helpline.
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