Status Resolution Officers And Cancellations Procedural Instruction ​

Written by Claude Haiku 4.5 from the extracted text on 16 May 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

This procedural instruction governs how Status Resolution Officers (SROs) exercise discretion when considering visa cancellations under the Migration Act. The document outlines mandatory considerations including: identifying cancellation grounds consistent with legislation and departmental policy; selecting the most appropriate cancellation power from available options (referencing sections 109, 116, 128, 134B, and 140); and exercising particular care when visa holders lack mental capacity or exhibit mental health indicators, with legal advice required before issuing section 107 non-compliance notices. SROs must also ensure compliance with Australia's international obligations including non-refoulement principles, family unity protections for children, and mandatory legal consequences of cancellation decisions. The instruction references the General visa cancellation powers procedural instruction (VM-991) and directs officers to contact a cancellation support helpdesk for urgent assistance.