Department of Health, Disability and Ageing

FOI 26-2939 – Information Related To NSW Medicare

FOI 26-2939–2026 Released 101 pages PDF

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This FOI release contains an information request template and operational guidance for NSW Medicare Urgent Care Clinics (UCCs). The Department of Health requested workforce data and four-week roster details from each commissioned UCC, including headcount, FTE, and clinician shift information. The Medicare UCC Operational Guidance establishes that clinics must be GP-led with minimum staffing of a vocationally registered GP, registered nurse, and receptionist—all with urgent care and emergency management skills. The guidance permits flexible staffing compositions including nurse practitioners, extended care paramedics, and allied health professionals, provided clinics can demonstrate they meet core functional requirements and clinical safety standards. Required clinical competencies include radiology, ECG use, IV cannulation, wound care, plastering, and fracture management. UCCs must maintain sufficient on-site staff during operational hours across all required competency areas.

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