Contract Between The Department Of Home Affairs And Global Blue Australia, Including Variations, Amendments, Extensions Or Side Agreements, As At 2 March 2026 Part 1 Part 2 ​

Written by Claude Haiku 4.5 from the extracted text on 10 Jul 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

The Department of Home Affairs released a contract with Global Blue Australia Pty Limited for the provision of Tax Refund Scheme (TRS) financial services. The document outlines the full contractual framework spanning two parts, including service delivery requirements, payment terms, intellectual property rights, security and information protection protocols, risk management provisions, and dispute resolution mechanisms. The contract includes standard Commonwealth procurement clauses covering performance management, compliance monitoring, confidentiality, personal information protection, security requirements, insurance, audit rights, variation procedures, and termination provisions. The agreement establishes obligations for maintenance and support, subcontracting restrictions, and Commonwealth oversight mechanisms including access to premises and records. The contract appears to govern ongoing administration of Australia's Tourist Refund Scheme financial processing services through a private sector service provider arrangement.