Department of Social Services

Consultation reports on ending Compulsory Income Management (1 January 2023 – 1 January 2025)

FOI LEX 56636 (revised s55G decision) Released 154 pages PDF

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This FOI release from the Department of Social Services concerns the consultation process on ending Compulsory Income Management, covering 2023 to 2025. It comprises consultation and thematic reports (including a Nous Group Income Management programs thematic analysis report dated 12 December 2024 and an ETM Perspectives final thematic report from June 2024), a community profiles document, and PowerPoint executive packs with speaking notes. The revised decision released most documents in full, though the first report and profiles document remain exempt. Findings report that communities value choice, control and financial security, that IM helps cover essentials and protects against humbugging, and that some communities report distrust of government and concerns about BasicsCard limits. Participation totalled 16,973 across 19 locations, including 9,008 Enhanced IM and 7,965 IM participants as at 1 October 2024.

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