Most recent version of the Department’s Artificial Intelligence (AI) Use Case Register
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This FOI release is the most recent version of the Department of Social Services' Artificial Intelligence Use Case Register, a spreadsheet listing 23 approved AI use cases. Most are Corporate and Enabling uses of GovAI, Microsoft Copilot Chat and Microsoft M365 Copilot for drafting, summarising, meeting management, data insights, policy review, contract analysis, training development, risk reporting and redaction, all assessed as in scope of the Policy for the Responsible Use of AI in Government. Two further entries cover Otter AI speech-to-text transcription for public hearings such as Senate Estimates, limited to up to 10 licences, and a LightOnOCR tool for the National Redress Scheme, rated medium risk, which processes sensitive personal information for text extraction only. Each entry records risk assessments, human-in-the-loop controls, and governance dates. Several assessment fields are marked FALSE, and some entries have blank or redacted owner details.
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