Decision letter. The ATO’s internal guidance to all ATO employees on employee digital monitoring and surveillance

Written by Claude Haiku 5.5 from the extracted text on 14 Oct 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

This FOI decision letter (FOI-2026-00793, dated 28 August 2026) responds to a request for the most recent internal ATO guidance given to all employees on digital monitoring and workplace surveillance, including keystroke logging, mouse tracking, screenshot capture and webcam monitoring. The ATO identified five documents, including an automated employee monitoring document from Frontline Operations that is under review and updating to reflect current systems. All five were released in part, with irrelevant material (including parts of the ATO Enterprise Agreement 2024) removed under section 22. Four were edited to withhold information under paragraph 47E(d) of the FOI Act: details of internet services, to protect IT system security, and internal staff email inbox addresses, to prevent unsolicited contact. The letter sets out no quantified outcomes and does not describe the monitoring guidance's substantive content.