User research and UX design documents relating to the bureau's website

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This FOI release is a document set on the Bureau of Meteorology's website redevelopment, comprising a 2019 user research report and two accessibility reviews. The 27 May 2019 People Theory survey, run for Deloitte between 23 April and 6 May 2019, drew a nationally representative sample of 1,027 people, plus 77 specialist users in agriculture, mining or weather-critical work. It found that most users want quick, transactional information on current conditions, that 53% of respondents regularly turn to BOM, and that users are generally satisfied with existing services, so change should be simple and intuitive. The release also includes an Intopia accessibility review of the Drupal content management system, tested 16 to 26 May 2022 against ATAG 2.0 Level A and AA. It rated the CMS as moderately accessible, with 68% of criteria passed and 32% failed, citing contrast ratios below the 4.5:1 minimum and some authoring-tool issues. No costs are shown.