Improvement Notice MC00028634-NT03-C1
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This Comcare improvement notice (MC00028634-NT03-C1), issued by an inspector on 21 April 2023 under section 191 of the WHS Act, is directed at the NDIS Quality and Safeguards Commission (NQSC) in relation to all its workplaces. The inspector found a reasonable belief that NQSC was contravening sections 19(1), 19(3)(a) and 19(3)(c) by failing to manage psychosocial risks from excessive work demands, citing 2021 and 2022 APS Census results and a lack of evidence that planned actions had been implemented. NQSC must review its workload levels and Risk Management Framework and Policy, which were approved in 2018 and not reviewed since, and remedy the contravention by 24 August 2023. Penalties for non-compliance are up to $250,000 for a body corporate. The document is the notice itself, with some personal details redacted under section 22.
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