FOI 26-3151 – Email regarding Whitehorse MOW transition

Written by Claude Haiku 5.5 from the extracted text on 23 Oct 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

The release comprises three email chains from February 2024 between Department of Health and Aged Care officials concerning the transition of Whitehorse Meals on Wheels (MOW), a Future Fit program site in Newcastle, away from Miles Morgan Australia (MMA) after the Future Fit contract expired on 31 December 2023. The emails address a complaint raised with Senator Rice's office by a Newcastle MOW (NMOW) board member, and identify three issues: website transfer (MMA decommissioning its Future Fit website on 10 March 2024), menu structures and meal supplier arrangements, and ICT, which was assessed as operating adequately under a subcontractor arrangement. The department agreed to join weekly transition meetings and act as a conduit. A client-numbers table for Eastern Metro VIC meals services from July to December 2023 is included, with most figures redacted. No clinical, PBS or regulatory data is present.