Documents Relating To An Incident And Telecommunications Coverage In Rural Nsw.

Written by Claude Haiku 4.5 from the extracted text on 27 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

On 14 December 2024, a fatal farm fire occurred near Goolhi, NSW, with claims that Triple Zero (000) calls experienced dropouts. Telstra submitted a technical report to the Department in January 2025 responding to these claims. The investigation found that eight emergency calls were made from four callers (three Telstra, one Optus) and all were successfully connected with no evidence of dispatch delays. Three calls experienced poor call quality due to weak signal, but technical analysis confirmed no Telstra system or network outages occurred. The area falls outside published mobile coverage maps for Telstra and Optus, with no TPG coverage. Telstra requested the report be treated as commercial-in-confidence under the TUSOPA contract.