Statistical Information Regarding Act Of Grace Payments

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Finance disclosed statistical data on Act of Grace (AoG) payments covering 2018-19 to 2024-25. Applications received fluctuated significantly, peaking at 2,475 in 2019-20 before declining to 547 in 2024-25. Approval rates varied considerably: the department declined 110 applications (48%) in 2018-19 but declined only 128 of 547 applications (23%) in 2024-25, suggesting improving approval rates in recent years. The disclosure includes a July 2020 weekly processing report showing 571 active AoG cases with Finance averaging 53 days to finalize claims. Documents also reference a June 2020 government commitment to publish aggregated AoG and debt waiver data without identifying individual claimants, indicating moves toward greater public transparency on discretionary payments administration.