Australian Prudential Regulation Authority

Information related to delays in pension payments made by Australian Retirement Trust to members from week 28/10/24-5/11/24 inclusive.

2024/14 Released 1 page PDF

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This disclosure contains a public statement from Australian Retirement Trust regarding technology outages affecting member services in late October 2024. The statement apologises for intermittent system failures that delayed fortnightly income payments to members and confirms all payments were subsequently processed. The document is a customer-facing communication rather than APRA supervisory correspondence, briefings, or determinations. It does not address prudential matters such as capital adequacy, liquidity settings, governance frameworks, or risk controls. No regulatory action, determinations, or quantitative prudential thresholds are disclosed. The release appears to be a web-based service notification published by the superannuation fund itself.

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