Documents Relating To (lex 81877): Minister’s Office Noted And Signed Submission MS24-000180 ‘updates To Roadmap For Mygov’ Attachment A - Mygov Roadmap - Web Content Attachment B - Mygov Roadmap -…

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Services Australia released a ministerial submission (MS24-000180) regarding updates to the myGov Roadmap, a public-facing document outlining the agency's digital service delivery plans. The submission sought ministerial approval for the second iteration of the Roadmap, incorporating feedback received on 1 July 2024, along with web content and printable PDF versions for publication on the agency's website. The Minister for Government Services agreed to publish both versions and requested specific mention of Digital Experience and Technology (TEX) initiatives to serve as an anchor for related explainer materials the agency was developing. The document was marked sensitive due to the need to balance public expectations and scrutiny with maintaining trust in the event of unforeseen delivery challenges. Publication was scheduled to follow Digital Transformation Agency announcements on 25 July 2024.