FOI 25-0433 LD – Email Referred To In FOI 0433

Written by Claude Haiku 4.5 from the extracted text on 27 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

This email from February 2024 documents a data transition between Meals on Wheels Australia (MMA) and National Meals on Wheels (NMOW) for the Whitehorse site. The message tracks completion of operational data handover, including client records, volunteer schedules, meal plans, delivery schedules, invoicing data, and supplier contracts. Key items provided by 13 February include ERP client data, January accounts, meal schedules, and volunteer information. Outstanding items being uploaded include food safety plans, supplier contact details, and menu offerings. The email notes that on-site staff extracted Excel spreadsheets from the ERP system to limit visibility of the GoSource system for commercial reasons, and that client delivery and meal plan data could be extracted from JSON files by the new CRM vendor. Physical site access required coordination with Whitehorse Council for new staff passes commencing 19 February 2024. This is an operational handover