Decision Letter.

Written by Claude Haiku 4.5 from the extracted text on 27 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

The ATO refused access to five documents sought by an applicant regarding External Service Centre Services provided by Probe Operations Pty Ltd under standing offer SON3926888 and contract CN4073574. The request sought active Activation Work Orders and contractual variation deeds (amendments A1-A4) related to ATO outsourced labour service delivery. The ATO identified the documents through searches by Frontline Resource Management and Finance business areas but declined disclosure. The decision letter does not specify which exemptions were claimed or provide reasons for the refusal, limiting public understanding of why these outsourcing contract details were withheld.