Documents Related To The Processing Of Goods Under The Tourist Refund Scheme​ ​​ ​

Written by Claude Haiku 4.5 from the extracted text on 28 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

This procedural instruction document (TI-2874) outlines the Tourist Refund Scheme (TRS) operational framework administered by the Department of Home Affairs' Trusted Trader and Trade Compliance section. The document details eligibility criteria for Goods and Services Tax (GST) and Wine Equalisation Tax (WET) refunds for departing travelers, specifying eligible and ineligible goods categories. It covers claim processing procedures including tax invoice requirements, verification of goods export, and multiple processing pathways such as QR code claims, manual processing, cruise ship transactions, and military aircraft. The instruction addresses processing outcomes (approval, rejection, referrals), fraud detection protocols, handling of dangerous goods and restricted items (powders, liquids, aerosols, gels), payment methods, and procedures for flights/voyages that are delayed, cancelled, or where passengers fail to board. The document includes assurance controls, accountability frameworks, and consultation