Current Policy And Procedural Documentation For Protection Visa Applications, Including Processing Requirements, Interview Arrangements And Requests For Additional Information (3.3 MB Pdf​) ​

Written by Claude Haiku 4.5 from the extracted text on 16 May 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

This Standard Operating Procedure from Home Affairs establishes protocols for managing unaccompanied minors (UMAs) and Protection Visa (PV) applicants who are medically incapable of applying for or participating in protection visa assessment processes. The document outlines procedures for identifying potential incapacity, escalating cases, and seeking medical evidence. It addresses three scenarios: persons unable to lodge PV applications despite apparent protection claims, applicants unable to participate in ongoing assessments, and Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV) holders unable to lodge subsequent applications or participate in reassessment. The SOP provides guidance on assessing Australia's protection obligations in these circumstances, including procedures for appointing guardians for those with permanent incapacity and determining appropriate case management pathways based on whether medical conditions are temporary or permanent. The document was approved 27 September 2024 and is owned by the Senior Director of the Onshore Humanitarian Program Management Branch.