FOI 26-2836 – Carer Gateway Kpi’s And Governance

Written by Claude Haiku 4.5 from the extracted text on 10 Jul 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

This FOI release contains the Carer Gateway Service Provider Operating Manual (Version 1.2, March 2021), which outlines governance and operational requirements for organizations delivering Carer Gateway services. The manual covers funding allocations and financial reporting obligations, partnership arrangements including memoranda of understanding and subcontracting protocols, staffing requirements with provisions for registration, accreditation, and professional development, and infrastructure specifications. The document establishes Key Performance Indicator frameworks and operational standards for service providers delivering support services to Australian carers, including guidance on vulnerable person protections and police checks. This is an administrative and policy document rather than a clinical or regulatory assessment; it does not contain TGA evaluations, PBS submissions, drug efficacy data, or clinical trial information.