FOI 26-3189 – Watt – CGSP Operating Manual

Written by Claude Haiku 5.5 from the extracted text on 23 Oct 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

The release comprises the Carer Gateway Service Provider Operating Manual, a grant-administration guide issued under the Integrated Carer Support Service. The document is version 1 (December 2019), updated in April 2020 and March 2021, and the excerpt is drawn from roughly 90 pages. It sets out how commissioned providers must operate, including grant funds and financial reporting, asset management, subcontracting, staffing and police checks, privacy and record keeping, child safety, and handling of suspected abuse and self-harm risk. It also describes service types: carer support planning, peer support, counselling, emergency respite care, carer directed support and national services such as the Carer Gateway website, the Community Forum and the National Telephone Counselling Service. The excerpt contains no clinical trial, PBS, TGA, or efficacy data, and no drug or vaccine is named.