Documents relating to the DHA 2014 policy or tenants’ guidelines or instructions for preparing DHA houses for fire season and vacation

Written by Claude Haiku 5.5 from the extracted text on 20 Oct 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

The release comprises the DHA Tenant Handbook (document FOI2627-009), a plain-text guide for Defence members and their families living in DHA-managed Service Residences. It covers DHA's role and services, contact centres and Online Services, moving in (welcome visits, appointing agents, the Defence Residence Agreement and Inspection Condition Reports), and living in the property (periodic and defect inspections, routine and emergency maintenance, natural disaster response, fire hazards, grounds and garden obligations, pets, NBN and pay TV connections). Further sections address business use of the home, extended absences, vacating and pre-vacation inspections, move-out cleaning standards, tenant charges and disputes, and debt recovery via BPAY or Australia Post. The excerpts include references to the property investment program and sale and leaseback arrangements. No specific estate, lease amounts, contract values or environmental approval conditions are identified in the extracts provided.