Services Australia

Minutes Of The PIP Soft-Block Meeting Held 28 March 2022 (lex 87592): 1 Document Released In Part. LEX 87592 Sections Of The Act : Sections 22, 47e(d) And 47f(1) Exemptions : Sections 47e(d) And…

Show full title

Minutes Of The PIP Soft-Block Meeting Held 28 March 2022 (lex 87592): 1 Document Released In Part. LEX 87592 Sections Of The Act : Sections 22, 47e(d) And 47f(1) Exemptions : Sections 47e(d) And 47f(1)

LEX 87592 Released 2 pages PDF

Summary

AI-generated

Written by Claude Haiku 4.5 from the extracted text on 27 Feb 2026. It can miss or misread redacted and scanned pages. Check the source before relying on it.

This meeting minute from March 2022 concerns the "soft block" implementation for Practice Incentives Program (PIP) items in Medicare, ahead of legislative removal scheduled for November 2022. Services Australia and Department of Health officials discussed preventing inappropriate claiming by blocking providers from claiming specific PIP items on the same day as Chronic Disease Management (CDM) items, based on clinical policy authority. The soft block served as a preparatory measure before the hard block removal of PIP items. The disclosure notes Services Australia faced rising daily enquiries (24 recorded by early March 2022) from providers seeking clarification, with incomplete data on total call volumes due to reliance on pending speech analytics. The organisation anticipated a significant spike in calls around the November implementation date when items would be fully removed. Legal advice on payment restriction authority was pending with a six-week-plus response timeframe, complicated by staff impacts from unrelated SURGE processing. AskMBS was identified

Document text

3,770 characters extracted from 2 pages

Open the PDF

The document text opens on its own page.