Operational Blueprint Document (lex 85986): Special Benefit (spb) For Australian Citizen Child (acc) And Australian Permanent Resident Children 003-08010010 (effective From 25 June 2025). 1 Document…

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This operational blueprint document sets out eligibility and processing procedures for Special Benefit (SpB) payments to children whose custodial parents cannot access social security due to residency restrictions. SpB may be paid to children under 16 who are Australian citizens or permanent visa holders residing in Australia. Family eligibility requires demonstrated financial hardship; school-age children must be homeless or at severe risk if the payment is rejected or cancelled. Parent employment income above JobSeeker Payment maximum rates reduces SpB dollar-for-dollar, as does child support received. Custodial parents must pursue child support from non-custodial parents unless exemptions apply due to family and domestic violence. Claims are made via paper form (SU721) with no online option available. The document notes vulnerable customer protections allowing extended claim submission timeframes when circumstances prevent timely lodgement. Child safety concerns trigger risk and referral processes.