Automation and AI Working Group paper dated 7 October 2025 regarding the agency-wide Automation and Artificial Intelligence register validation exercise, and summary of the completed risk assessment…

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Services Australia completed an agency-wide validation and risk assessment of its automation and artificial intelligence systems in May 2025, identifying 538 active automation initiatives recorded in its Automation and AI Register. The Automation and AI Branch used a Risk Assessment Prioritisation Tool with five key risk indicators to evaluate these systems. The assessment identified high-risk legacy automations that may be legislatively misaligned, prompting recommendations for deep-dive reviews and remediation work plans through the agency's legal compliance and remediation division. The working group paper recommends noting the risk assessment outcomes and proceeding with prioritised next steps to address identified risks and audit recommendations, with particular focus on automations involving discretionary decision-making and legal considerations requiring further business review.