Operational Blueprint document (LEX 92800): Valuation of real estate and other assets 108-04130090 (effective 8 July 2026). 1 document released in part. LEX 92800 Sections of the Act : Sections 22,…

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This is an internal Services Australia operational procedure, released in part under FOI reference LEX 92800, titled "Valuation of real estate and other assets" (document 108-04130090, current version effective 8 July 2026). It sets out how staff assess the value of real estate and other assets for income support customers, including a risk-based model introduced in June 2014 that decides whether to accept a customer's estimated value, check it against the property market, or obtain a formal valuation from external contracted valuers at no cost to the customer. It covers annual indexation of eligible houses, townhouses and units, two-yearly testing of farms and commercial properties, valuations for Pension Bonus claims, apportionment of loans secured against exempt assets, and valuation requests for non-property assets such as taxi licences and collections. Safeguards include customer authority for onsite inspections, review of decision rights, and a Valuation Helpdesk. Portions are withheld under sections 22 and 47E(d) of the FOI Act.