Services Australia

Operational Blueprint document (LEX 93819): Security for the Home Equity Access Scheme (HEAS) 065-08020020 (effective 13 August 2026). 1 document released in part. LEX 93819 Sections of the Act :…

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Operational Blueprint document (LEX 93819): Security for the Home Equity Access Scheme (HEAS) 065-08020020 (effective 13 August 2026). 1 document released in part. LEX 93819 Sections of the Act : Sections 22 and 47E(d) Exemptions : Section 47E(d)

LEX 93819 Released 27 pages PDF

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This Services Australia operational blueprint (LEX 93819), effective 13 August 2026 and released in part, sets out how staff assess real estate as security for Home Equity Access Scheme (HEAS) loans. It covers which Australian properties qualify, including principal homes, vacant land and business premises, and excludes most retirement village and lifestyle residences unless land title is held. The guidance addresses ownership rules for couples, trusts and companies, which require guarantees and constitutional documents, and bars use of self-managed superannuation fund property. It explains how encumbrances, reverse mortgages and property valuations reduce equity, and how the Maximum Loan Amount is calculated using a statutory age-based formula. Safeguards include mandatory valuations, lender confirmation, delegate discretion and referral to the Level 2 Policy Helpdesk. Some passages are redacted under sections 22 and 47E(d).

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