Operational Blueprint documents (LEX 91772): Former resident provisions 061-01060010 (effective 29 May 2025) Deciding if a customer is residing in Australia 106-25031032 (effective 15 May 2026). 2…

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Services Australia has released two operational procedure documents under LEX 91772, both released in part. The first covers former resident provisions (effective 29 May 2025), which apply when customers paid under an international agreement or receiving Age Pension or Disability Support Pension leave Australia again within two years of returning to live here. It sets out how staff assess eligibility, use the Portability Script-Departures and Returns, and treat exceptions such as Medical Treatment Overseas Program assistance. The second, on deciding whether a customer is residing in Australia (effective 15 May 2026), explains the discretionary test based on six factors under section 7(3) of the Social Security Act 1991. It requires staff to code residence screens at claim and on changes of circumstances, and prohibits referring these cases to Centrelink International Services. Redacted passages cover related guidance and worked examples. No processing volumes or error rates are reported.