Documents Relating To (lex 88353): Administrative Arrangement For The Application Of The Agreement On Social Security Between The Government Of Australia And The Government Of New Zealand - Ver.…

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Services Australia released operational guidance on administering the Australia-New Zealand social security agreement, covering liaison procedures and information exchange protocols for Centrelink International Services staff. The documents outline that only CIS-authorised personnel may exchange customer information with agreement countries for social security purposes, using standardized channels including the Australian liaison form (AUS187), electronic transmission, automated data exchange, and manual processes. Services Australia will provide limited customer information (such as last known address or executor details) but will not undertake administrative actions outside Australian law or normal practices, such as writing to customers on behalf of foreign authorities. The agency has no authority to exchange information with non-agreement countries like the United Kingdom, requiring customers to contact those jurisdictions directly. Bulk data exchanges operate with specific countries under the International Data Exchange Program. Four documents were released in part, with exemptions applied under section 47E(d) of the Freedom of Information Act.