Services Australia

Operational Blueprint Document (lex 86340): Debt Offsetting During Family Assistance Reassessment, Reconciliation And Claim Processing 007-11060000 (effective From 14 July 2025). 1 Document Released…

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Operational Blueprint Document (lex 86340): Debt Offsetting During Family Assistance Reassessment, Reconciliation And Claim Processing 007-11060000 (effective From 14 July 2025). 1 Document Released In Part. LEX 86340 Sections Of The Act : Section 47e(d) Exemptions : Section 47e(d)

LEX 86340 Released 38 pages PDF

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Services Australia released an operational procedure document (effective 14 July 2025) governing automatic debt offsetting across family assistance programs. The document outlines how Family Tax Benefit (FTB) arrears, Child Care Subsidy (CCS) payments, tax refunds, and related entitlements are used to recover outstanding debts owed to the Commonwealth, including family assistance, social security, student assistance, and Paid Parental Leave scheme debts. Specific payments like Newborn Upfront Payment and Stillborn Baby Payment have limited offsetting applications. The procedure includes exclusions for certain bereavement payments and debts with temporary or permanent write-offs, and allows customers to request temporary exclusion from debt recovery on sufficient grounds before funds are offset. The document was released in part, with sections withheld under section 47E(d) of the Freedom of Information Act.

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