Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Triple Zero Co-Ordination Committee Meeting Minutes Which Mention 'text To Triple Zero', 'messaging To Triple Zero', 'next Generation Triple Zero' Or 'triple Zero Custodian' Between 1 October 2023…

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Triple Zero Co-Ordination Committee Meeting Minutes Which Mention 'text To Triple Zero', 'messaging To Triple Zero', 'next Generation Triple Zero' Or 'triple Zero Custodian' Between 1 October 2023 And 10 October 2025.

Document FOI 26-117 (1.12 MB) Released 19 pages PDF

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The April 2024 Triple Zero Coordination Committee meeting minutes document the re-formation of this inter-agency committee, chaired by the Department of Infrastructure's Acting Deputy Secretary. The committee's purpose is to establish national policy direction for the Triple Zero emergency call service, which the Department manages through a Telstra contract. Key discussion centered on a proposed SMS messaging capability for Triple Zero, with committee members seeking updates on an original proposal that had been delayed. The Department advised the proposal would need refreshing given elapsed time and competing priorities, including responses to an Optus outage report, with further consideration deferred pending other work. An action item assigned to the Department required providing an updated assessment of risks and benefits associated with new Triple Zero initiatives, including SMS messaging capability, at the next meeting.

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